You don’t like call centers? Neither do we. That’s why with us you will always find a personal contact person who, if the worst comes to the worst, will discuss the problem with you and solve it for you.
We support you personally by remote maintenance, by e-mail and by telephone directly from Hamburg – and not via a call center on the other side of the world. We have trained our support staff ourselves and they have many years of experience with our software.
Due to the spatial proximity to the development department, a constant exchange takes place. Our extensive know-how is at your disposal on demand.
Fast and effective remote support
With Teamviewer, we provide you with a tool that makes support much easier for us. We can provide you with targeted support via Teamviewer. This allows us to work efficiently in solving questions and problems and to give you feedback as quickly as possible.
In our customer area you will find many useful things about LECARE: newsletters, instructions and FAQ are available here. Please note that the customer area is only available to LECARE users and requires registration. You will then be activated by our team.