You don’t like call centers? Neither do we. That’s why with us you will always find a personal contact person who, if the worst comes to the worst, will discuss the problem with you and solve it for you.
We support you personally by remote maintenance, by e-mail and by telephone directly from Hamburg – and not via a call center on the other side of the world. We have trained our support staff ourselves and they have many years of experience with our software.
Due to the spatial proximity to the development department, a constant exchange takes place. Our extensive know-how is at your disposal on demand.
LECARE Helpdesk & Community
We have reinvented our customer area! From now on, our customers can find everything about LECARE in the new LECARE Helpdesk & Community!
Sign up for our Helpdesk now to stay informed about updates and new features in LECARE.
You will also find extensive resources on how to use LECARE and add-on modules, or you can make feature requests. We look forward to hearing from you!
Fast and effective remote support
With Teamviewer, we provide you with a tool that makes support much easier for us. We can provide you with targeted support via Teamviewer. This allows us to work efficiently in solving questions and problems and to give you feedback as quickly as possible.