{"id":6127,"date":"2021-02-27T15:52:54","date_gmt":"2021-02-27T14:52:54","guid":{"rendered":"http:\/\/staging.lecare.com\/support\/"},"modified":"2022-03-16T18:22:01","modified_gmt":"2022-03-16T17:22:01","slug":"support","status":"publish","type":"page","link":"https:\/\/www.lecare.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

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Support<\/h1>\n

Our support team is at your disposal<\/span><\/h2>\n

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LECARE Support<\/h2>\n

You don’t like call centers? Neither do we. That’s why with us you will always find a personal contact person who, if the worst comes to the worst, will discuss the problem with you and solve it for you.<\/p>\n

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We support you personally by remote maintenance, by e-mail and by telephone directly from Hamburg – and not via a call center on the other side of the world. We have trained our support staff ourselves and they have many years of experience with our software.[\/vc_column_text][vc_column_text]<\/p>\n

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Due to the spatial proximity to the development department, a constant exchange takes place. Our extensive know-how is at your disposal on demand.[\/vc_column_text][\/vc_column][vc_column width=”1\/12″][\/vc_column][vc_column width=”5\/12″][vc_column_text el_class=”u-mb-small”]<\/p>\n

You have a problem?<\/p>\n

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Send us an email at:
\nsupport@lecare.com<\/a><\/p>\n

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Or call us at:
\n+49 40 480017-0<\/a><\/p>\n

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New!
\n<\/span>LECARE Helpdesk & Community<\/h3>\n

We have reinvented our customer area! From now on, our customers can find everything about LECARE in the new LECARE Helpdesk & Community!<\/strong><\/p>\n

Sign up for our Helpdesk now to stay informed about updates and new features in LECARE.<\/p>\n

You will also find extensive resources on how to use LECARE and add-on modules, or you can make feature requests. We look forward to hearing from you!<\/p>\n

Register now!<\/a><\/p>\n

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Fast and effective remote support<\/h3>\n

With Teamviewer, we provide you with a tool that makes support much easier for us. We can provide you with targeted support via Teamviewer. This allows us to work efficiently in solving questions and problems and to give you feedback as quickly as possible.<\/p>\n

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\nDownload Teamviewer \u00bb<\/strong><\/a><\/div>\n\t\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=”space–xs bg-gradient-color cta-section” css=”.vc_custom_1525780195548{padding-top: 3.71428571em !important;}”][vc_row content_placement=”middle”][vc_column width=”1\/12″][\/vc_column][vc_column width=”5\/6″][vc_row_inner content_placement=”middle” el_class=”u-xs-center-text”][vc_column_inner width=”1\/2″][vc_column_text el_class=”u-text-white”]<\/p>\n

Would you like to learn more?<\/p>\n

Arrange a demo appointment today<\/p>\n

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<\/i>+49 40 480017-0<\/a><\/p>\n

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Schedule a demo<\/a><\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/12″][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row” el_class=”hero-section”][vc_column][\/vc_column][\/vc_row][vc_section el_class=”features-page space–sm” css=”.vc_custom_1601657752568{padding-top: 4.95238095em !important;}”][vc_row content_placement=”middle” el_class=”u-mb-xs-medium”][vc_column width=”1\/2″ el_class=”u-pb-xs-medium”][vc_column_text] LECARE Support You don’t like call centers? Neither do we….<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-6127","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lecare.com\/en\/wp-json\/wp\/v2\/pages\/6127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lecare.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lecare.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lecare.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lecare.com\/en\/wp-json\/wp\/v2\/comments?post=6127"}],"version-history":[{"count":14,"href":"https:\/\/www.lecare.com\/en\/wp-json\/wp\/v2\/pages\/6127\/revisions"}],"predecessor-version":[{"id":10095,"href":"https:\/\/www.lecare.com\/en\/wp-json\/wp\/v2\/pages\/6127\/revisions\/10095"}],"wp:attachment":[{"href":"https:\/\/www.lecare.com\/en\/wp-json\/wp\/v2\/media?parent=6127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}