Support

We care.

We offer extensive, on-demand expertise. We can support you remotely, by e-mail or by phone personally – and not via an outsourced call centre. We have trained our support staff ourselves and they have longstanding experience with our software. Because their offices are close to the development department they constantly liaise with their colleagues. Which is why we always have a dedicated contact who will discuss and solve any problems that might arise with you.

Support: Fast and helpful

Have you got a problem? Then call us on +49 40-480017-18 or send us a mail to support@lecare.com.

We provide you with Teamviewer, a tool that gives us remote access to your computer. So we can act efficiently to answer questions, solve problems and give you feedback as quickly as possible. Should your infrastructure not allow Teamviewer, please contact us.

Customer Section

Our customer section includes plenty of useful information about LECARE with newsletters, instructions and FAQs. Please note that the customer section is only available to LECARE users and requires prior registration. Access will then be provided by our team.